YouMatterBy Mello Zone · Independent support directory
Need urgent help? Use local emergency services for immediate physical danger. In the U.S., call or text 988. Call 988Text 988Outside the U.S. ↗

Independent provider profile

NAMI HelpLine

A free nationwide information and emotional-support service for people with mental health concerns, family members, caregivers, and people trying to locate practical resources.

Provided byNational Alliance on Mental Illness
CoverageUnited States
AvailabilityMonday–Friday, 10 a.m.–10 p.m. Eastern, excluding federal holidays

Quick answer

What this service is for

Mental health information, resource navigation, peer-informed support, and local NAMI connections.

Service type: Information, referral, and emotional support; not a crisis line

How it may help

  • Explains mental health resources and possible next steps in plain language.
  • Helps locate support groups, local NAMI affiliates, warm lines, and educational material.
  • Offers specialty routes for caregivers, teens and young adults, and Spanish-language support.

What to consider

  • NAMI HelpLine is not a crisis or suicide-prevention line.
  • Its specialists provide information and support rather than diagnosis, therapy, or legal advice.
  • Use 988 for an immediate U.S. mental health crisis.
Source and review: Details were reviewed against the provider’s official page on August 25, 2026. Services can change; confirm the current terms before contact.

Compare before you choose

See related providers and service types.

Back to Mental health resourcesCompare service roles