Index-worthiness record
Why this guide exists
Prevent users from relying on a short code, license, or telehealth route that does not serve their physical location.
Original contribution
A location-first verification workflow combining emergency number, crisis route, regulated provider register, language, privacy, and travel backup.
Comparison against existing results
Country directories answer “what exists”; YouMatter adds the physical-location and cross-border eligibility checks needed before contact.
Human review
A named human reviewer with relevant stated credentials must approve this guide before it is eligible for indexing.
Start with a maintained country directory
Find A Helpline organizes verified helplines by country and topic. It is a directory, not the provider: the organization you contact owns its hours, privacy practices, and response.
- Select the country where you are physically located.
- Choose the topic and contact method that fit the moment.
- Open the provider page and confirm current details before relying on a listing.
If you are in the United States
Call or text 988, or use the official 988 chat, for immediate emotional distress or a mental health or substance-use crisis. Use local emergency services when there is an immediate threat to physical safety.
- 988 is available by call, text, and chat.
- SAMHSA and FindTreatment.gov help with treatment navigation rather than crisis counseling.
- A local 211 may help locate food, housing, utilities, transportation, and other practical services.
Make the result usable for you
A service is only useful if you can reach it. Look for language support, relay compatibility, text or chat options, age limits, identity-specific support, and any fees or phone-plan charges.
- Save two options in case one is unavailable.
- Write down operating hours in your own time zone.
- Keep the official URL with the phone number so you can recheck it later.