Quick answer
Is this the right kind of help?
It may fit when
LGBTQ+ young people under 25 who need immediate affirming crisis support.
It is not designed for
Ongoing therapy, routine information requests, or people outside the provider’s current age and geographic eligibility.
Service role: LGBTQ+ youth crisis counseling
What the service can help with
- Connects LGBTQ+ young people with trained crisis counselors.
- Offers phone, text, and browser-based chat so a person can choose a workable contact method.
- Provides a dedicated identity-affirming crisis route.
What to expect when you make contact
Getting started
A young person chooses phone, text, or browser chat through the official get-help page.
During the contact
A trained crisis counselor provides an affirming conversation focused on the immediate concern and a safer next step.
What comes next
The service may discuss outside resources when appropriate, but it does not become ongoing therapy.
Privacy considerations
Trevor describes conversations as confidential and anonymous. Its terms identify limited situations involving abuse or an in-progress or imminent suicide concern when a counselor may contact child welfare or emergency services.
Privacy rules belong to the outside provider. Read its current terms before sharing information that could affect your decision to use the service.
Accessibility and practical checks
- The service is intended for LGBTQ+ young people under 25 in the United States.
- Phone, text, and chat can support different privacy or communication needs; Trevor’s official page explains current access details.
- The website includes a quick-exit feature, but browser history, device notifications, and network records may still matter in an unsafe environment.
Questions to answer before relying on it
- Does the person meet the current age and location requirements?
- Which contact route is safest and easiest to use privately?
- Would a non-crisis peer or community resource better match the need?
Important limits and safety notes
- Age and geographic eligibility apply.
- The provider controls privacy, mandatory-reporting, and emergency-intervention practices.
- For immediate physical danger, use the emergency service appropriate to the person’s location.
Backup routes
Alternatives to compare
Original contribution
What YouMatter adds
YouMatter places Trevor’s age and geography restrictions, emergency-policy caveat, contact choices, and general or non-crisis alternatives into one comparison-oriented view.
How this option differs
Best for eligible LGBTQ+ young people wanting a dedicated affirming crisis route. LGBT National Help Center better fits non-clinical peer conversation; 988 and Crisis Text Line provide broader crisis routes.
Primary-source trail
Official information used for this profile
Each link goes to the provider or program owner. The note beside it identifies which decision fields it supports.
The Trevor Project — Get Help ↗
Supports: Provider, purpose, eligibility, cost, hours, contact routes, confidentiality, and emergency exceptions
Trevor crisis-contact guide ↗
Supports: Contact experience, counselor role, and service availability