Need urgent help? Use local emergency services for immediate physical danger. In the U.S., call or text 988. Call 988Text 988Outside the U.S. ↗

Reviewed independent services

Find support by purpose.

Search and compare the current YouMatter profiles. Each one names the actual provider, region, service role, official source, and important limits.

Fast answer: In the U.S., call or text 988 for an immediate mental-health or suicide crisis. Elsewhere, use Find A Helpline to search by country.

Resource results

8 reviewed resources shown

Check before relying: Hours, availability, privacy, eligibility, and access can change. Open the official provider page for current details. YouMatter and Mello Zone do not control outside services.

Crisis counseling and connection to local crisis centers

988 Suicide & Crisis Lifeline

Immediate crisis support by call, text, or chat for people in emotional distress, experiencing a mental health or substance-use crisis, or worried about someone else.

Best for
Immediate emotional distress, suicidal thoughts, or a mental health or substance-use crisis.
Coverage
United States and territories
Availability
24 hours a day, every day
Provider
988 Suicide & Crisis Lifeline
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Text-based crisis support

Crisis Text Line

Free, confidential text-based support with a trained volunteer Crisis Counselor for stress, anxiety, loneliness, bullying, self-harm, suicidal thoughts, and other difficult moments.

Best for
People who prefer typing to calling and want immediate emotional support.
Coverage
United States, Canada, United Kingdom, and Ireland
Availability
24 hours a day, every day
Provider
Crisis Text Line
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Information, referral, and emotional support; not a crisis line

NAMI HelpLine

A free nationwide information and emotional-support service for people with mental health concerns, family members, caregivers, and people trying to locate practical resources.

Best for
Mental health information, resource navigation, peer-informed support, and local NAMI connections.
Coverage
United States
Availability
Monday–Friday, 10 a.m.–10 p.m. Eastern, excluding federal holidays
Provider
National Alliance on Mental Illness
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Treatment information and referral; not crisis counseling

SAMHSA National Helpline

A confidential U.S. information and treatment-referral service for people and families facing mental health or substance-use concerns.

Best for
Finding treatment programs and understanding mental health or substance-use service options.
Coverage
United States and territories
Availability
24 hours a day, every day, in English and Spanish
Provider
Substance Abuse and Mental Health Services Administration
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LGBTQ+ youth crisis counseling

The Trevor Project

Crisis support and suicide-prevention services created for LGBTQ+ young people, with phone, text, and chat options in the United States.

Best for
LGBTQ+ young people under 25 who need immediate affirming crisis support.
Coverage
United States
Availability
24 hours a day, every day
Provider
The Trevor Project
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Trans-led peer support; not therapy or emergency response

Trans Lifeline

A trans-led peer-support phone service for trans and questioning callers in the United States and Canada.

Best for
Trans and questioning people who want peer conversation with a trans operator.
Coverage
United States and Canada
Availability
Published hours and temporary pauses can change; check the official hotline page
Provider
Trans Lifeline
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Peer support and resource referral; not clinical care

LGBT National Help Center

Confidential peer support, information, and local-resource help through identity-specific hotlines and online chat.

Best for
LGBTQIA+ people seeking peer conversation, identity support, or help locating community resources.
Coverage
Primarily the United States and Canada
Availability
Programs publish different schedules; confirm current hours on the official site
Provider
LGBT National Help Center
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Community and family peer support; not crisis or clinical care

PFLAG

A chapter-based organization offering peer connection, education, and support for LGBTQ+ people, parents, families, and allies.

Best for
Finding local or virtual peer community for LGBTQ+ people and the people who support them.
Coverage
United States chapter network, with separate international group listings
Availability
Varies by chapter, virtual community, and program
Provider
PFLAG National
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